Climate-Controlled Storage in Richmond, VA

You can't really ding this place for being super hot in the summer and cold in the winter because it does not advertise itself as a climate controlled storage facility. It is a very basic and clean indoor self-storage facility. The paved area next to the dock is on a slight slope which can require a little extra effort when loading and unloading trucks. They have two dumpsters that you can use (no furniture or mattresses naturally) and that turned out to be a very useful benefit. The gates are operational from 7 a.m. to 9 p.m. but I found that if you are in the facility after 9 p.m. you can get out. They set me up with an auto-pay option using my credit card so I was never accidentally late with a rent payment.

It's what you would expect from a storage facility. The office staff is helpful and responsive. The units are fairly priced and were kept clean. The units can seem dark at night and it took a about a week to fix a malfunctioning keypad, which is why it gets 4 stars and not 5.

So far so good! Property is clean and organized, plenty of carts to carry your stuff in or out, and very friendly staff! Harold is really helpful, and Will, the new manager is cool and very helpful as well!