Frequently Asked Questions
Looking for answers about self-storage in the Richmond, Glen Allen, or Sandston areas?
Our FAQ page covers everything from unit sizes and climate-controlled options to online payments and gate access.
Whether you need wine storage, boat parking, or drive-up convenience, Extra Attic Mini Storage has you covered across our four locations.
Where is Extra Attic Mini Storage located?
We have four convenient locations across the Richmond area:
Airport Location: 5730 Williamsburg Rd, Sandston, VA 23150
Patterson Location: 10551 Patterson Ave, Richmond, VA 23238
Bethlehem Location: 4825 Bethlehem Rd, Richmond, VA 23230
Springfield Location: 3901 Springfield Rd, Glen Allen, VA 23060
What are your office hours?
Monday - Friday: 9:30 AM - 5:30 PM
Saturday: 8:30 AM - 1:30 PM
Sunday: Closed
What are your access hours?
You can access your storage unit from 7 AM to 9 PM daily.
What am I not allowed to store?
Hazardous materials, flammable items, perishable food, illegal substances, and live animals are strictly prohibited.
What unit size do I need?
Check our online size guide, or our knowledgeable staff can help you choose the right unit based on what you plan to store. From small personal items to large vehicles, we have a wide range of unit sizes available.
How do I pay my storage bill?
We accept all major credit cards and cash. You can pay online, in person, or over the phone. Autopay is also available for your convenience.
How do I rent a unit?
You can rent a unit online 24/7 through our website, over the phone, or by visiting one of our locations during office hours.
Am I required to store long-term?
No long-term commitment is required. We offer month-to-month leases, giving you flexibility based on your needs.
What documentation do I need to rent a unit?
A valid government-issued photo ID is required at the time of rental. Additional documentation may be needed depending on the storage type.
What storage options do you offer?
We offer climate-controlled units, standard drive-up units, wine storage, and outdoor parking for boats and vehicles—all with ground-level access.
What security features do you offer?
Our facilities are equipped with gated access, security cameras, onsite management, and secure unit locks to help ensure the safety of your belongings.
OFFICE HOURS
Monday - Friday: 9:30 AM - 5:30 PM
Saturday: 8:30 AM - 1:30 PM
Sunday: Closed
ACCESS HOURS
7:00 AM - 9:00 PM Daily